inDrive increases payment approval rates by 11% with Payrails platform

inDrive started with one question: What if ride-hailing drivers and passengers had more freedom to shape their fares? The answer to that question is what led to the international ride-hailing app’s unique “real-time deals” model, which allows passengers to offer their own fares and drivers to accept, reject or make counter-offers. It’s this model that has helped inDrive distinguish itself in a saturated ride-sharing market and experience rapid global growth. As they expanded their services to new regions, they quickly accumulated over 200 million downloads and extended their operations to 749 cities across 46 countries.

Payments are no longer as simple as accepting credit cards online. Enterprises like inDrive that operate globally deal with multiple different integrations and tools, like PSPs, payment methods, risk management and financial management, in every market. Their payments setup must therefore perform effectively across all the different teams, functions and regions that are concerned with accepting and processing payments. An effective payment solution takes this complexity into account and removes it for the merchant by automating processes and allowing them to scale operationally in a sustainable way.

+11%

uplift in payment approval rates

-70%

less time-to-market

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