Fallback & Retry
Configurable retry engine that operates in the background allowing you to recover failed transactions. Highly scalable and invisible to end users.
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Boost payment authorization rates with automatic retry
Recover failed transactions using customizable rules to increase the payment authorization rates and reduce customer churn.
Ensure business continuity during unexpected outages
Deploy automated fallback mechanisms tailored to your business to protect performance during downtimes.
Increase the lifetime value of your loyal customers
Minimize the loss of revenue by recovering failed transactions transparently in the background while your customers pay.
Enable retries based on specific scenarios
Define conditions, attempts, and frequency of payment retry attempts based on the needs of your business to maximize the recovery rate.
FAQs
Payment retry is a feature that automatically retries failed payment transactions in order to increase payment authorization rates and recover lost revenue.
Payment retry typically involves automatically resubmitting declined transactions to the same or alternative payment processors, in order to increase the likelihood of a successful payment. When implementing payment retries, merchants should consider factors such as the number of retries, the payment types or payment processors to use for retries, and the timing and frequency of retry attempts. Read more about payment failures, best practices to minimize payment failures, and how to implement payment retry here
By automatically attempting to process a declined transaction again without requiring any additional action from the customer, the payment retry feature eliminates the need for customers to re-enter their payment information or go through the checkout process multiple times. This increases transaction authorization rates, reduces the cart abandonment rate, and the risk of lost revenue leading to a seamless payment experience for the customers.
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